Backup and recovery
Protect your FileAgent configuration so you can rebuild on new hardware — using built-in configuration backups and host-level backups that keep protected material together.
Last updated July 17, 2026
#Configuration backups
On Business plans and above, Settings → Backups backs up FileAgent's configuration — jobs, credentials, users, and settings — and can restore it onto a repaired or replacement host. Schedule regular backups, and always take one before updates or major changes. See Backups & restore.
#Host-level backups
If you also take host-level backups, include FileAgent's data folder for your platform so configuration, the encrypted database, and the host's protected secret material are captured together. Archives that FileAgent stores locally should be backed up too if you rely on them.
#Store backups safely
Backups contain sensitive configuration, including stored credentials. Keep them on protected storage where only administrators can read them, and apply the same controls you'd apply to the FileAgent host.
#Rebuilding after a failure
- Install FileAgent on the replacement host.
- On the first-run screen, choose to restore from a backup instead of creating a new admin (see First login & setup).
- Re-activate your license if needed, and re-test a representative job.