Service won't start / console unreachable

#Check both services

FileAgent runs two background services — the web console and the scheduler. If the console is unreachable or jobs stopped running, confirm both are running:

• Windows — open Services and confirm the FileAgent web and scheduler services are Running; restart them if not.
• Linux — run sudo fileagent status to check the services.

#Reaching the console

• Use HTTPS: https://localhost on the host, or https://<server-ip-or-hostname>:<port> elsewhere.
• Plain HTTP is not available for installed FileAgent.
• If the console loads but shows degraded status, open System Status to see which component is unhealthy.

#After a reboot

The services should auto-start after a reboot. If they don't, repair or reinstall using the same installer/package to re-register the services, then confirm they start automatically.

#Console works but jobs don't run

If the console is fine but scheduled jobs aren't running, the scheduler is the likely cause — see A scheduled job didn't run.