Installation issues

#Setup fails or services don't appear

• Run elevated. On Windows, install with Run as administrator; on Linux, use sudo. Setup needs those rights to register services.
• Linux dependencies. Install with sudo apt install ./fileagent_<version>_amd64.deb so dependencies resolve automatically.
• Reboot and recheck. After install, the FileAgent services should be running and set to start automatically.

#The console won't open after install

• Use HTTPS. Open https://localhost (or your host name/IP), not http://. The console is HTTPS only.
• Check the port. If you set a custom port, include it: https://localhost:<port>.
• Expect a certificate warning on a fresh install until you install a trusted certificate (see Login & certificate issues).

#Still stuck?

If services won't start at all, continue to Service won't start.